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Newcastle City Council has made every effort to ensure that information contained in this website is correct and up to date. If you find any content that is inaccurate or out of date then please let us know by emailing


This website includes links to other organisations' websites. However, as these sites and the information on them are not maintained by Newcastle City Council, we cannot accept responsibility for errors or omissions.

Newcastle City Council neither endorses, accredits, approves nor recommends any of the organisations who advertise their services on on the MyLife website and contact details are provided for information only. If you have used the services of an organisation and you have a compliment, comment, concern or complaint then please let us know by emailing  

Newcastle City Council disclaims all warranties, expressed or implied within the content on this site although every effort has been taken in preparing the content. The Council shall not be liable to for any losses or damages arising from the use of, or reliance on, the information on this website. Newcastle City Council is also not liable for any losses or damages resulting from the use of, or reliance on, sites linked to this site or the internet in general.

Data Protection Act 1998

Newcastle City Council has a Data Protection Policy in place and treats your information in the strictest of confidence. Within the Data Protection Act 1998, the Council has a legal duty to protect any personal information. This includes:

  • We will only use personal information you supply to us for the reason that you provided it for.
  • We will only hold your information for as long as necessary to fulfil that purpose.
  • We will not pass your information to any other parties (including other Council departments) unless this is made clear to you at the time you supplied it.